Policies & Order Information

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Orders can be placed through our website or by email. Once received, you will get an order confirmation within 24 hours.  

Most orders are processed within 1-3 business days. Custom or special orders may require additional time.

We accept all major credit cards.

Parts temporarily out of stock will be automatically shipped and invoiced when available unless order indicates "do not ship back order". Appropriate shipping charges will be added to the invoice.

Our goal is to process all orders as soon as we receive them. No additional items can be added to a previously processed order. Any additional orders will be handled as a new order.

All prices are subject to availability, and may change without notice. We will make every possible attempt to inform our customers of any price changes at the time that the order is placed. Please verify at time of order for your records.

Some of our products, due to their size, weight, or nature, must be shipped via freight delivery rather than standard parcel services. Freight shipping ensures your equipment is handle properly and arrives safely.

Freight deliveries are typically scheduled Monday- Friday during normal business hours. You will be contacted in advance to arrange a delivery window.

Standard freight delivery is "curbside", meaning the driver will deliver the shipment to the nearest accessible location at your address. It is the customer's responsibility to move the equipment inside.

If you require liftgate service, inside delivery, or white-glove delivery, please notify us at the time of order. Additional fees may apply.

We recommend inspecting your shipment upon arrival before signing the delivery receipt. if there is any visible damage, note it on the delivery slip and contact us immediately. Failure to do so will result in your company or you being liable for the damaged merchandise.

Calculated based on weight, dimensions, and delivery location. Freight costs will be provided at checkout or in your order quote.