Service & Repair Policy

Warranty Repairs

Covered under manufacturer warranty where applicable. Proof of purchases is required.

Non-Warranty Repairs

We offer affordable repair services with upfront cost estimates.

Defective Merchandise and Warranties

The ServTech Pro Inc., is limited to the cost of the defective item. All products carry manufacturer's warranty. The customer will be responsible for labor, and any other expenses connected with warranty repair or replacement. Freight charges are not covered under the warranty policy.

Turnaround Time

Standard repairs are completed within 5-10 business days unless parts need to be special-ordered.

Limited Warranty

Manufacturer's Warranty

All machines are warranty by the manufacturer to be free of defects in materials and workmanship under normal use. The manufacturer's obligation under this warranty shall be limited to the repair of or exchange of any parts that may prove defective subject to normal use. Repairs must be pre-authorized. In no event shall the manufacturer be liable for incidental nor consequential damages, freight damages, transportation costs, nor labor charges, which results from any defect in the product or breach of this warranty.

This warranty shall not apply to any part(s), which have been subjected to accident , negligence, alteration, abuse or misuse. If any defect appears, immediately contact the dealer from which it was purchased.

Heating Coils have a 5 year limited warranty against defect in material and workmanship. 1 year replacement, and 4 additional years prorated. Warranty excludes damage due to freezing, chemical deterioration, scale build up, rust corrosion, or thermal expansion. labor and freight excluded.

Aluminum cold water frames have limited LIFETIME warranty against defects in material or workmanship, excluding labor and freight.

Pump Warranty - AR, CAT, General, Udor & Viper Pumps

Pumps are warranted to the original purchaser for a period specified by manufacturer form the date of purchase.

Warranty covers manufacturing defects or workmanship that may develop under normal use in a manner up to the directions and usage recommended by the manufacturer.

Warranty does not apply to misuse of when pump or accessory is altered or used in excess of recommended speeds, pressures, temperatures or handling fluids not suitable for pump or accessory material construction. Warranty does not apply to normal wear, freight damage, freezing damage or damage caused by parts or accessories not supplied by the manufacturer.

Liability of manufacturer for warranty is limited to repair or replacement at the option of the manufacturer when such products are found to be of original defect or workmanship at the time it was shipped

Engine Warranty

Honda GX - 1 year limited warranty against defects in material and workmanship under normal use. Refer to Honda Owner's Manual or contact your nearest authorized Honda Service dealer.

Honda GC - 1 year consumer or 90 day commercial use limited warranty against defects in material or workmanship. Refer to Honda Owner's Manual or contact your nearest authorized Honda service dealer.

Kohler - 1 year limited warranty. Refer to Owner's Manual or contact your nearest authorized Kohler service dealer.

Kohler Diesel - 1 year limited warranty on all components, and 2 year for major components. Refer to Owner's Manual or contact nearest authorized service dealer.

NOTE: Due to revised (SAE) J1349 net horsepower rating standards on all gasoline powered engines, horse powers noted in our literature may be subject modification as determined by engine manufacturer.

Accessories Warranty

Guns, hoses, tips, valves, etc. have a warranty of 90 days. This warranty does not apply to malfunctions caused by fault or negligence or improper use. Labor and freight excluded.